VetSwift delivers data-driven retention diagnostics — quality-scored, customer-segmented, and packaged so your team can act the same week it arrives.
Most businesses know churn is happening — they just don't know who's at risk, what's driving it, or what to do first.
Without a ranked risk list, you're spending retention budget on the wrong customers while your highest-value accounts quietly leave.
Is it pricing, product, onboarding, or support? The driver determines the fix — and treating the wrong one wastes resources.
You can't justify retention investment without knowing what a 10% improvement is actually worth in dollars — this quarter.
Even with data, most teams don't know which segment to contact, with what offer, at what urgency level — so they don't act.
Fixed scope. Transparent methodology. No weeks of back-and-forth. You send your data; we send you answers.
A CSV export from your CRM, billing platform, or database. We accept any business with 50+ customers and 6+ months of history.
Day 1We score your data 0–100 and assign a confidence level before any analysis runs. You know exactly how strong the findings are.
Day 1–2AutoML + SHAP explainability identifies the top churn drivers specific to your dataset. We show our work — no black boxes.
Day 2–4Written report, executive PDF, and five campaign-ready audience CSV files — everything you need to act immediately.
Day 3–6Every sprint delivers a complete set of files. Open the folder and know exactly what to do next.
KPI tiles, Revenue at Risk dollar figure, Save First top-10 list, and a one-page leadership summary you can share immediately.
Churn rate by segment and contract type, top 5 risk drivers with SHAP importance scores, and a revenue impact breakdown.
Ranked list of highest-risk, highest-value customers to contact first — gated by data quality. Never fabricated from thin data.
Save First, At Risk, High Value Protect, Acquire Next, and Suppression — ready to upload to Klaviyo, Meta, or Google Ads.
Three email angles, offer suggestions, and message framing — all matched to your specific top churn drivers.
On monthly retainer, each refresh compares to prior runs with directional indicators — so you can see what's actually moving.
Every package is scoped and priced upfront. No hourly billing, no scope creep, no upsells you didn't ask for.
For businesses with limited data or uncertainty about whether it's usable. We assess honestly and tell you exactly what's possible.
Full retention diagnostic for most businesses — ecommerce, subscriptions, or service companies with 50+ customers.
Everything in the Core Sprint, plus a 30–45 minute call to walk through findings and build your implementation plan.
Available after your first Sprint. Fresh analysis each month — track what's actually moving the needle over time.
We're not the right fit for everyone — here's an honest look at where we add the most value.
Transparency is the product. We show confidence levels, methodology, and data quality on every deliverable.
You'll know the confidence level before we deliver a single recommendation — scored 0–100 with clear thresholds.
No black boxes. We show which fields drove the model, with SHAP importance scores you can read and question.
The price in the proposal is the price you pay. No hourly overages, no scope creep, no surprise add-ons.
CSVs you can upload to your platforms directly — not just slides that describe what someone else should do.
We never share or resell your customer list. Data is deleted 30 days after delivery unless you're on retainer.
3–6 business days for a full sprint. We don't sit on your data — you get results when they matter.
Straight answers — no marketing fluff.
Tell us your business type, approximate customer count, and what data you have. We'll respond within 24 hours with what we can produce — and at what confidence level.
Not sure if your data qualifies? Send it anyway — the quality assessment is step one, and we'll give you an honest answer on what's possible.